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TERMS & CONDITIONS

Last updated: July 2026

1. Acceptance of Terms

By accessing and using the PickleBarn booking platform ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Service.

2. The Service

PickleBarn provides an online platform for reserving pickleball court time slots at our facilities. We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

3. Bookings & Reservations

  • Bookings are made in one-hour increments and are subject to court availability.
  • A booking is only confirmed once payment has been verified by our admin team.
  • Upon submitting a booking, your slot is placed on hold for 10 minutes. If payment is not received within this period, the hold is released automatically.
  • You must be a registered user to make a reservation.
  • Bookings are non-transferable to other persons without admin approval.

4. Payment

  • Payment is made via GCash. Rates are displayed at the time of booking.
  • PickleBarn rates: ₱200/hr (6:00 AM – 5:00 PM) and ₱250/hr (5:00 PM – 11:00 PM). White Barn and Training Court evening rates begin at 3:00 PM. Training Court rates differ.
  • Rates are subject to change. The rate displayed at the time of booking will be honoured for that booking.
  • We reserve the right to deny a booking if the submitted proof of payment cannot be verified.

5. Cancellations & Refunds

  • Cancellations made by PickleBarn (e.g., facility unavailability) will be refunded in full via the original payment method.
  • Cancellations made by the user after payment confirmation are subject to our refund policy as communicated by admin at the time of cancellation.
  • No-shows are non-refundable.

6. Rescheduling

  • Rescheduling is only allowed due to weather conditions. No other reason will be accepted.
  • A reschedule request is only eligible if your session is interrupted by rain within the first 30 minutes of your booked slot. If 30 minutes or more of your session have already elapsed, you are not eligible for a reschedule.
  • You must inform our staff as soon as possible once rain affects your session. Delayed reports will not be accommodated.
  • Reschedule requests are subject to court availability and admin approval.

7. Court Rules & Conduct

  • Players must wear non-marking court shoes at all times.
  • PickleBarn is not responsible for lost, stolen, or damaged personal property.
  • Players participate at their own risk. PickleBarn is not liable for injuries sustained on the premises beyond what is required by applicable Philippine law.
  • Disruptive, abusive, or unsafe behavior may result in removal from the facility and termination of your account.

8. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Any activity carried out under your account is your responsibility. Please notify us immediately at thepicklebarnph@gmail.com if you suspect unauthorized access.

9. Intellectual Property

All content on the PickleBarn platform — including text, graphics, logos, and software — is the property of PickleBarn and may not be reproduced without written permission.

10. Limitation of Liability

To the fullest extent permitted by Philippine law, PickleBarn shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

11. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the new Terms.

13. Contact Us

For questions about these Terms, contact us at thepicklebarnph@gmail.com.